AAA has presented Campus Towing in Coralville, Iowa, with the Silver Level Service Provider of Excellence award, the only AAA nationally recognized award for the Roadside Assistance network. Earning this distinction recognizes the company and staff’s dedication, professionalism, outstanding customer service, attention to safety and community service.
To qualify for the award, a panel of AAA – The Auto Club Group (ACG) leaders reviewed all network providers to pick the best of the best in Iowa. Submissions were then ranked against all of the best providers across the United States and Canada, which ultimately ending with an elite group--the best of the best --where Campus Towing has earned its place.
“Campus stands out as an operation that consistently goes above and beyond regardless of the metric,” says Nicholas Buhrman, AAA’s Regional Director of Automotive Services. “The Service Provider of Excellence award is a team award earned through great leadership and ending with stellar execution by the whole team- day in and day out. Service technicians, dispatchers and all employees of Campus made this award a reality,” Buhrman continues.
Campus Towing is a AAA Preferred Service Provider, an Approved Auto Repair facility and a Battery Service provider. Campus Towing completes approximately 5,000 roadside service events annually, with an average response time of just 34 minutes. Campus Towing also promotes continued education and skill advancement of employees with 24 hours of additional training each year.