One of only four in country receiving recognition for high industry standards
Just one of four in the country, Kalona Auto Service has been named one of AAA’s Best in Repair facilities.
New in 2020, this award recognizes the “best of the best” among AAA’s 7,000 Approved Auto Repair facilities, which meet and maintain the highest of standards for the industry.
Shops across the country are nominated based on certain criteria, including maintaining all AAA Approved Auto Repair program standards and requirements, keeping a customer satisfaction of 95% or higher and exhibiting a commitment to their communities and the industry.
Kalona Auto Service is part of a select group representing the top tier in the automotive repair industry in North America. The AAA Approved Auto Repair program, created in 1975, connects consumers with the most qualified and trusted automotive repair facilities.
“AAA Approved Auto Repair facilities already adhere to the strictest of standards as set forth by AAA,” said Mark Peterson, Iowa spokesman for AAA-The Auto Club Group. “And now by winning the 2020 AAA Best in Repair award, Kalona Auto Service has proven its unwavering commitment to being the best of the best in the industry and more importantly, for its customers.”
To earn the AAA Approved Auto Repair designation, shops must undergo a series of inspections performed by a AAA service specialist. These individuals hold the Automotive Service Excellence (ASE) certification or Original equipment manufacturer equivalent and have an extensive background in their field. Facilities are inspected for cleanliness, proper tools, adequate technical training and appropriate technician certifications. AAA also vets the shop’s reputation by checking with government and consumer agencies, performing an insurance/financial background check and surveying existing customer satisfaction.
Kalona Auto Service can found online at kalonaautoservice.com, on Facebook and can be called at (319) 656-2817.
AAA provides more than 60 million members with automotive, travel, insurance and financial services through its federation of 32 motor clubs and more than 1,000 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.
About AAA Approved Auto Repair
The AAA Approved Auto Repair Program, created in 1975, is a designation awarded to automotive repair facilities that have met a stringent set of standards developed by AAA. Facilities undergo regular and thorough inspections conducted by AAA service specialists who hold the Automotive Service Excellence (ASE) certification or Original equipment manufacturer equivalent and have extensive knowledge in the field of automotive repair. Today, there are over 7,000 Approved Auto Repair facilities across North America for consumers to choose from, providing everything from general repair to specialty repair to collision work to even auto glass replacement. The AAA Best in Repair award is given to those AAA Approved Auto Repair facilities that have maintained all Approved Auto Repair program standards and requirements, a customer satisfaction of 95% or higher and exhibit a commitment to their communities and the industry. To find a AAA Approved Auto Repair facility, visit aaa.com/autorepair.