Award recognizes the “best of the best” in the AAA Approved Auto Repair Program

21 July 2020

AURORA, Ill (July 15, 2020) – Just one of four in the country, LG Automotive in Lake Villa has been named one of AAA’s Best in Repair facilities. New in 2020, this award recognizes the “best of the best” among AAA’s 7,000 Approved Auto Repair facilities that meet and maintain the highest of standards for the industry.  

“AAA Approved Auto Repair facilities already adhere to the strictest of standards as set forth by AAA,” said Molly Hart, spokesperson for AAA – The Auto Club Group. “And now by winning the 2020 AAA Best in Repair award, has proven its unwavering commitment to being the best of the best in the industry and more importantly, for its customers.”

“We are honored and proud to receive the AAA Best in Repair award this year,” said Loren Gross, owner of LG Automotive. “This award reflects the promise we’ve made to our customers to always provide extraordinary repair service that is fairly priced and delivered by technicians they can trust.”

Shops across the country are nominated based on certain criteria, including maintaining all AAA Approved Auto Repair program standards and requirements, keeping a customer satisfaction of 95% or higher and exhibiting a commitment to their communities and the industry.

LG Automotive is part of a select group representing the top tier in the automotive repair industry in North America. The AAA Approved Auto Repair program, created in 1975, connects consumers with the most qualified and trusted automotive repair facilities.

To earn the AAA Approved Auto Repair designation, shops must undergo a series of inspections performed by an AAA service specialist. These individuals hold the Automotive Service Excellence (ASE) certification or Original equipment manufacturer equivalent and have an extensive background in their field. Facilities are inspected for cleanliness, proper tools, adequate technical training and appropriate technician certifications. AAA also vets the shop’s reputation by checking with government and consumer agencies, performing an insurance/financial background check and surveying existing customer satisfaction.

About AAA

AAA provides more than 60 million members with automotive, travel, insurance and financial services through its federation of 32 motor clubs and more than 1,000 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.

About LG Automotive

LG Automotive is a locally owned and operated automotive repair facility specializing in all automotive and light truck repair and maintenance needs. Owner Loren Gross is a dealer trained, ASE certified senior master technician with over 35 years in the industry.  LG Automotive has its own extensive vetting process for hiring qualified, friendly, and dedicated employees to serve their customers in the very best way. The owner, who has been in the automotive repair field for 36 years, has a simple motto, customers are first!

About the AAA Approved Auto Repair Program

The AAA Approved Auto Repair Program, created in 1975, is a designation awarded to automotive repair facilities that have met a stringent set of standards developed by AAA. Facilities undergo regular and thorough inspections conducted by AAA service specialists who hold the Automotive Service Excellence (ASE) certification or Original equipment manufacturer equivalent and have extensive knowledge in the field of automotive repair. Today, there are over 7,000 Approved Auto Repair facilities across North America for consumers to choose from, providing everything from general repair to specialty repair to collision work to even auto glass replacement. The AAA Best in Repair award is given to those AAA Approved Auto Repair facilities that have maintained all Approved Auto Repair program standards and requirements, a customer satisfaction of 95% or higher and exhibit a commitment to their communities and the industry. To find a AAA Approved Auto Repair facility, visit aaa.com/autorepair.