Award recognizes roadside service providers who deliver exceptional service to AAA members

24 March 2022

 

DEARBORN, Mich., (March 24, 2022) — Tel-Wick Towing has been named a 2022 AAA Service Provider of Excellence. This award recognizes AAA roadside service providers that provide stellar service to our members when it matters most and are also actively involved in their local communities. Out of nearly 8,000 service providers that provide roadside assistance, only 12 received this honor in 2022.

“Our legendary roadside assistance is the top reason why members join AAA,” said Adrienne Woodland, spokesperson, AAA-The Auto Club Group. “Service providers like Tel-Wick Towing rescue our members on a daily basis and deliver the best in customer service every single time, often going above and beyond.”

 

“We are honored to be recognized as a AAA Service Provider of Excellence this year,” said Hani Berro, owner, Tel-Wick Towing. “This award reflects our commitment to provide AAA members the best experience possible during a time when they need us most.”

 

Tel-Wick has a rich history of excellent service that goes back almost 50 years. They receive thousands of 5-star ratings from customers every year and have been a AAA road service provider for over 48 years.

Service providers across the country are nominated based on certain criteria, including exceptional service to members, high satisfaction with member communication during a service call, response time, technician training, industry recognition and community involvement. Tel-Wick Towing is part of a select group representing the best in roadside assistance that AAA has to offer.

 

AAA in Michigan celebrated its 100th Anniversary - A Century of Service in 2016 and has over 1.5 million members across the state. It is part of The Auto Club Group (ACG).  Connect with us on Facebook and LinkedIn.

The Auto Club Group (ACG) is the second largest AAA club in North America with more than 13 million members across 14 U.S. states, the province of Quebec and two U.S. territories. ACG and its affiliates provide members with roadside assistance, insurance products, banking and financial services, travel offerings and more. ACG belongs to the national AAA federation with more than 62 million members in the United States and Canada. AAA’s mission is to protect and advance freedom of mobility and improve traffic safety. For more information, get the AAA Mobile app, visit AAA.com, and follow us on Facebook, Twitter and LinkedIn.